Conference · Orlando, Florida

Customer Experience Exchange for Financial Services 2017

Banking, Finance · Business consulting

Official website
Dates10–11 Oct 2017This edition has ended
VenueInterContinental MiamiOrlando, Florida
RunningSince 2016Annual · 4 editions on record
Last checked11 Nov 2026Its website has moved

Key numbers

Editions on record
4first in 2016

About Customer Experience Exchange for Banking, Financial Services & Insurance (BFSI)

Are you Ready for the Next Generation Customer? This Customer Experience Exchange for Banking, Financial Services and Insurance provides an outstanding opportunity for senior executives to learn lessons from the most successful financial institutes from across America. In just two days out of the office attendees will save months and potentially years of strategy heartache, by hearing from CX leaders who will share their biggest challenges as well as their winning strategies. The Exchange is not a typical conference, with some key distinguishing features that provide attendees with a truly unique forum in which to participate: • Attendance is exclusive - Participation is strictly limited to senior executives from leading corporations to facilitate true peer-level networking for our delegation and speakers. • Strategic conference sessions - The intellectual content of the conference programme is specifically designed for the seniority and maturity of the participants and has been developed following 9 months of in-depth research. • An itinerary customized to current business objectives - Exchange participants customize their agendas by selecting sessions and meetings that of are most useful to them • One-on-one business meetings – The business meetings provide an exceptional opportunity for event participants to assess the solutions and services that are available to help them achieve their business objectives. For a full list of the solution providers participating please visit our solution providers page. “An excellent event - some outstanding speakers and a range of very 'on-message' topics. Also a very useful peer network attended the conference - great to catch up with one or two old friends and former colleagues, and to meet others facing the same challenges and opportunities as I am” SVP, Head of Global Head of Contact Center Services, AIG

From our listing of this edition. Details may have changed since.

Editions

YearDatesWhereExhibitorsVisitors
20189–10 Oct 2018The Ritz Carlton Orlando Grande Lakes
Orlando, Florida
——
201710–11 Oct 2017InterContinental Miami
Orlando, Florida
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201613–14 Sep 2016——
201623–24 Feb 2016——

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

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