Expo and conference · Orlando, Florida

HDI Annual Conference and Expo

Information Technology

Official website
Next editionNot confirmedLast edition we have: 16–19 Apr 2015
Last venueGaylord Palms Resort and Convention CenterOrlando, Florida · where the 2014 edition was; venue not yet confirmed
RunningSince 2011Annual · 5 editions on record
Last checked12 Nov 2026Organiser website checked
We haven't confirmed the next dates yet. The last edition in our records was 16–19 Apr 2015 at Gaylord Palms Resort and Convention Center. Check the organiser's site: hdiconference.com. Are you the organiser? Correct this listing.

Key numbers

Editions on record
5first in 2011

About HDI Annual Conference and Expo

Let's get it started at HDI 2014, the industry's leading technical service and support conference!

It's so much more than an IT conference.

With more than 2,300 elite professionals coming together for the most comprehensive training conference in the industry, you can't get enough of the wealth of knowledge that will be available at HDI 2014. This leading event provides you with first-class technical service and support training sessions, extraordinary keynote speakers, and outstanding opportunities to network with your peers.

This IT service and technical support conference addresses the needs of the entire team—from seasoned directors to frontline analysts—and provides valuable insight into how formal procedures, processes, and industry tools can improve service and support performance. Attend this conference and become your company’s star employee.

Senior-level VPs and directors who are accountable for strategic planning and alignment.

New and experienced managers who are responsible for operational and tactical planning.

Team leads and supervisors who are in charge of day-to-day operations, coaching, and monitoring.

Analysts and technicians who require a foundational understanding of industry principles.

CIOs who seek the financial benefits of enhanced support operations.

CTOs who require the integration of the support center’s strategy with those of other IT departments.

Customer service and contact center professionals who are expanding their services to include help desk and/or technical support operations.

From our listing of the 2014 edition. Details may have changed since.

Editions

YearDatesWhereExhibitorsVisitors
201516–19 Apr 2015Gaylord Palms Resort and Convention Center
Orlando, Florida
——
20141–4 Apr 2014Gaylord Palms Resort and Convention Center
Orlando, Florida
——
201316–19 Apr 2013Mandalay Bay Convention Center
Las Vegas, Nevada
——
201224–27 Apr 2012Rosen Shingle Creek Hotel
Orlando, Florida
——
201129 Mar – 1 Apr 2011The Palazzo
Las Vegas, Nevada
——

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is HDI Annual Conference and Expo?

The next dates haven't been confirmed. The last edition we have on record was 16–19 Apr 2015.

Where is it held?

The 2014 edition was at Gaylord Palms Resort and Convention Center, Orlando, Florida. The organiser hasn't confirmed the venue for this edition yet.

How often does it take place?

Annual, judging by the 5 editions on record since 2011.

Industries