Conference · Vienna, Austria
Annual Customer Experience Management in Telecom Summit 2016
Communications · Telecommunications and Mobile · Management
Dates19–21 Apr 2016This edition has ended
RunningSince 2014Irregular · 4 editions on record
Last checked11 Nov 2026Organiser website checked
This is the 2016 edition. It has ended. See Annual Customer Experience Management in Telecom Summit's current page for the next dates.
Key numbers
- Editions on record
- 4first in 2014
About Annual Customer Experience Management in Telecom Summit
This interactive and high profile event will provide you with a unique opportunity to discuss how to create an emotional bond with a customer, increase customer satisfaction, reduce inefficient customer contacts and thus prevent customer churn. We will discuss how to handle and communicate changes among your employees and how to make them feel the need of customer experience. Last but not least we will be analysing different customer experience models and their implementation.
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2018 | 10–12 Apr 2018 | Hilton Vienna Plaza Vienna, Austria | — | — |
| 2016 | 19–21 Apr 2016 | Le Meridien Wien Vienna, Austria | — | — |
| 2015 | 21–23 Apr 2015 | Eurostars Berlin Hotel Berlin, Germany | — | — |
| 2014 | 8–10 Apr 2014 | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.