Conference · Vienna, Austria
Annual Customer Experience Management in Telecom Summit
Communications · Telecommunications and Mobile · Management
Key numbers
- Editions on record
- 4first in 2014
About Annual Customer Experience Management in Telecom Summit
Hot Conference Topics
-What does it mean to have a cross-generational approach in customer centricity?
-How is digitalization affecting the customer journey?
-How can we improve the acquisition of new customers and keep their loyalty?
-Using data analytics in contact centres efficiently in order to deliver satisfying customer experience
-What are the hopes and fears in using AI?
-Why is it important to focus on the customer rather than the product itself?
-What does it mean to compete the customer experience in the Telco world?
and much more...
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2018 | 10–12 Apr 2018 | Hilton Vienna Plaza Vienna, Austria | — | — |
| 2016 | 19–21 Apr 2016 | Le Meridien Wien Vienna, Austria | — | — |
| 2015 | 21–23 Apr 2015 | Eurostars Berlin Hotel Berlin, Germany | — | — |
| 2014 | 8–10 Apr 2014 | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.
Questions
When is Annual Customer Experience Management in Telecom Summit?
The next dates haven't been confirmed. The last edition we have on record was 10–12 Apr 2018.
Where is it held?
The last edition we have was at Hilton Vienna Plaza, Vienna, Austria.
How often does it take place?
Irregular, judging by the 4 editions on record since 2014.