Trade show · Berlin, Germany · Major show
CallCenterWorld - International Congress Fair for Call Center Management 2018
Management · Business consulting · Communications
Dates27 Feb – 1 Mar 2018This edition has ended
RunningSince 2010Annual · 9 editions on record
Last checked11 Nov 2026Organiser website checked
This is the 2018 edition. It has ended. See CallCenterWorld - International Congress Fair for Call Center Management's current page for the next dates.
Key numbers
- Exhibitors
- 250in 2015, organiser's figure
- Visitors
- 7,600in 2015, organiser's figure
- Editions on record
- 9first in 2010
About CallCenterWorld - International Congress Fair for Call Center Management
The 19th CCW was a great success. 8,000 international visitors experienced it live and direct. 260 exhibitors from 20 countries impressed with innovative solutions. More than 50 speakers transferred knowledge in 120 lectures.
No matter whether conference or trade show: knowledge was replaced, the future was discussed, contacts were established, new business was transacted, best practice was lived and the best were honored at the CCW.
From our listing of this edition. Details may have changed since.
Editions
| Year | Dates | Where | Exhibitors | Visitors |
|---|---|---|---|---|
| 2020 | 2–5 Mar 2020 | Estrel Convention Center Berlin, Germany | — | — |
| 2019 | 18–21 Feb 2019 | Estrel Convention Center Berlin, Germany | — | — |
| 2018 | 27 Feb – 1 Mar 2018 | Estrel Convention Center Berlin, Germany | — | — |
| 2015 | 24–26 Feb 2015 | Estrel Convention Center Berlin, Germany | 250 | 7,600 |
| 2014 | 17–20 Feb 2014 | Estrel Convention Center Berlin, Germany | 250 | 7,700 |
| 2013 | 25–28 Feb 2013 | Estrel Convention Center Berlin, Germany | 250 | 7,700 |
| 2012 | 27 Feb – 1 Mar 2012 | Estrel Convention Center Berlin, Germany | 200 | 8,000 |
| 2011 | 21–24 Feb 2011 | Estrel Convention Center Berlin, Germany | 2,507 | 7,500 |
| 2010 | 9–11 Feb 2010 | Estrel Convention Center Berlin, Germany | — | — |
Past editions from the bvents archive (2008–2019) and organiser figures where they were published.