Trade show · Berlin, Germany · Major show

CallCenterWorld - International Congress Fair for Call Center Management

Management · Business consulting · Communications

Official website
Next editionNot confirmedLast edition we have: 2–5 Mar 2020
Last venueEstrel Convention CenterBerlin, Germany
RunningSince 2010Annual · 9 editions on record
Last checked11 Nov 2026Organiser website checked
We haven't confirmed the next dates yet. The last edition in our records was 2–5 Mar 2020 at Estrel Convention Center. Check the organiser's site: callcenterworld.de. Are you the organiser? Correct this listing.

Key numbers

Exhibitors
250in 2015, organiser's figure
Visitors
7,600in 2015, organiser's figure
Editions on record
9first in 2010

About CallCenterWorld - International Congress Fair for Call Center Management

The home of customer dialogue for 20 years. Get inspired by over 40 of the leading movers and shakers in the industry over 4 conference days. Experience interactive lecture formats. Discuss a range of topics on customer requirements of the future. Everything from artificial intelligence, through digital disruption to future-proof human resource development.

From our listing of this edition. Details may have changed since.

Editions

YearDatesWhereExhibitorsVisitors
20202–5 Mar 2020Estrel Convention Center
Berlin, Germany
——
201918–21 Feb 2019Estrel Convention Center
Berlin, Germany
——
201827 Feb – 1 Mar 2018Estrel Convention Center
Berlin, Germany
——
201524–26 Feb 2015Estrel Convention Center
Berlin, Germany
2507,600
201417–20 Feb 2014Estrel Convention Center
Berlin, Germany
2507,700
201325–28 Feb 2013Estrel Convention Center
Berlin, Germany
2507,700
201227 Feb – 1 Mar 2012Estrel Convention Center
Berlin, Germany
2008,000
201121–24 Feb 2011Estrel Convention Center
Berlin, Germany
2,5077,500
20109–11 Feb 2010Estrel Convention Center
Berlin, Germany
——

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is CallCenterWorld - International Congress Fair for Call Center Management?

The next dates haven't been confirmed. The last edition we have on record was 2–5 Mar 2020.

Where is it held?

The last edition we have was at Estrel Convention Center, Berlin, Germany.

How often does it take place?

Annual, judging by the 9 editions on record since 2010.

Who organises it?

Management Circle.

Industries