Telecoms Loyalty & Churn 2014

The Telecoms Customer Experience Management (CEM) World Congress

This year's event expanded and displayed an array of topics by investigating CEM across Marketing, Operation and Network Departments within an organisation.

Joining together CXO level thought leaders; the CEM World Congress offered views from global operators across all departments, disruptive players, as well as reputable brands. In addition, interactive sessions, panel discussions, 1-2-1 debates, webinars and roundtables offered extensive networking opportunities for all those involved.

Why You Can't Afford to Miss Telecom CEM World Congress 2014:

• Learn from the experience of 20+ operator speakers from around the world and take home actionable and practical advice and ideas that you can use to enhance your company’s Customer Experience

• Hear cross industry case studies and learn what strategies they have adopted to optimise the Customer Experience

• Find answers to your questions and engage in active discussion during the interactive masterclasses and panel sessions

• Meet fellow industry colleagues, share experiences and make new contacts

• Update your knowledge on the latest CEM/CRM solutions and tools at the exhibition