Conference · London, United Kingdom

Telecoms Loyalty & Churn

Telecommunications and Mobile

Official website
Next editionNot confirmedLast edition we have: 22–24 Apr 2015
Last venueAmerica Square Conference CentreLondon, United Kingdom · where the 2014 edition was; venue not yet confirmed
RunningSince 2010Annual · 6 editions on record
Last checked12 Nov 2026Organiser website checked
We haven't confirmed the next dates yet. The last edition in our records was 22–24 Apr 2015 at America Square Conference Centre. Check the organiser's site: events.iir-telecoms.com. Are you the organiser? Correct this listing.

Key numbers

Editions on record
6first in 2010

About Telecoms Loyalty & Churn

The Telecoms Customer Experience Management (CEM) World Congress

This year's event expanded and displayed an array of topics by investigating CEM across Marketing, Operation and Network Departments within an organisation.

Joining together CXO level thought leaders; the CEM World Congress offered views from global operators across all departments, disruptive players, as well as reputable brands. In addition, interactive sessions, panel discussions, 1-2-1 debates, webinars and roundtables offered extensive networking opportunities for all those involved.

Why You Can't Afford to Miss Telecom CEM World Congress 2014:

• Learn from the experience of 20+ operator speakers from around the world and take home actionable and practical advice and ideas that you can use to enhance your company’s Customer Experience

• Hear cross industry case studies and learn what strategies they have adopted to optimise the Customer Experience

• Find answers to your questions and engage in active discussion during the interactive masterclasses and panel sessions

• Meet fellow industry colleagues, share experiences and make new contacts

• Update your knowledge on the latest CEM/CRM solutions and tools at the exhibition

From our listing of the 2014 edition. Details may have changed since.

Editions

YearDatesWhereExhibitorsVisitors
201522–24 Apr 2015America Square Conference Centre
London, United Kingdom
——
20142–4 Jun 2014America Square Conference Centre
London, United Kingdom
——
201322–24 Apr 2013Grand Connaught Rooms
London, United Kingdom
——
20122–5 Jul 2012Hotel Novotel Cannes Montfleury
Cannes, France
——
20114–7 Jul 2011Riviera Marriott La Porte de Monaco
NO CITY, France
——
20105–8 Jul 2010Le Méridien Nice
Paris, France
——

Past editions from the bvents archive (2008–2019) and organiser figures where they were published.

Questions

When is Telecoms Loyalty & Churn?

The next dates haven't been confirmed. The last edition we have on record was 22–24 Apr 2015.

Where is it held?

The 2014 edition was at America Square Conference Centre, London, United Kingdom. The organiser hasn't confirmed the venue for this edition yet.

How often does it take place?

Annual, judging by the 6 editions on record since 2010.

Industries